cge77 Privacy Policy

This Privacy Policy ("Policy") is issued by cge77 ("cge77", "we", "us", "our") and applies to all personal data collected and processed in connection with your use of the cge77 website at cge77.app and all associated services, including account registration, deposits, withdrawals, gameplay, customer support, and promotional participation.

This Policy is incorporated by reference into the cge77 Terms & Conditions and should be read together with them. By registering an account on cge77 or continuing to use the Platform after this Policy's effective date, you acknowledge that you have read and understood how we process your personal data.

cge77 operates exclusively for players located in the Philippines and complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations administered by the National Privacy Commission (NPC) of the Philippines.

For the purposes of the Data Privacy Act of 2012 and this Policy, cge77 is the personal information controller in respect of all personal data collected through the Platform. This means cge77 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

Where cge77 engages third-party service providers (such as payment processors, game providers, or KYC verification services) to process personal data on its behalf, those third parties act as personal information processors under written data processing agreements that require them to process data only as instructed by cge77 and to implement appropriate security measures.

The categories of personal data cge77 collects depend on how you interact with the Platform. The table below summarizes the main categories:

cge77 collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technical collection: Data collected automatically when you access the Platform, including IP address, device identifiers, browser characteristics, and session activity via cookies and server logs.
• Third-party sources: Identity verification data returned from KYC providers; fraud screening signals from payment processors; geolocation data from network service providers used to confirm Philippine location for regulatory compliance.
• Publicly available sources: In limited circumstances relevant to fraud prevention or regulatory compliance, cge77 may consult publicly available information.

cge77 processes personal data for the following purposes:

To create and manage your cge77 account, authenticate your login, maintain your PHP balance, process your deposits and withdrawals via GCash, Maya, and Philippine bank channels, deliver the games and features you use, and provide customer support.

To verify your identity and confirm you meet the eligibility requirements — including being aged 21 or above and located in the Philippines — as required by applicable Philippine gaming regulations and anti-money laundering obligations.

To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, bonus abuse, and other prohibited conduct on the Platform. This includes analysis of login patterns, transaction behavior, and device fingerprinting.

To comply with obligations under Philippine gaming regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and any other applicable law — including retention of records for the required statutory periods and disclosure to regulatory authorities upon lawful request.

To administer and enforce responsible gaming tools including deposit limits, session reminders, and self-exclusion. cge77 uses transaction and gameplay data to monitor for indicators of problem gambling and to act in accordance with its responsible gaming obligations.

To analyze aggregated and anonymized usage data to improve Platform performance, game lobby curation, payment processing flows, and the overall player experience for Filipino users.

To send promotional notifications, bonus offers, and platform updates to players who have not opted out of marketing communications. You may withdraw consent for marketing at any time through your account notification settings.

Under the Data Privacy Act of 2012, cge77 relies on the following legal bases for processing your personal data:

• Contract performance: Processing necessary to fulfil the cge77 Terms & Conditions you agreed to upon registration, including account management and payment processing.
• Legal obligation: Processing required to comply with Philippine gaming regulations, AMLA, and other applicable laws — including KYC verification, regulatory reporting, and record retention.
• Legitimate interests: Processing for fraud prevention, security monitoring, and Platform improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and any optional data uses for which cge77 has obtained your specific, informed consent. You may withdraw consent at any time.

cge77 does not sell your personal data. We share data only in the following limited circumstances:

• Payment processors and e-wallet providers: GCash, Maya, GrabPay, BPI, BDO, Metrobank, 7-Eleven, and QR Ph receive only the minimum transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification providers: Government ID data and identity documents are shared with our third-party KYC verification partner solely for the purpose of identity confirmation. This partner is bound by a data processing agreement and is prohibited from using the data for any other purpose.
• Game providers: Your account identifier and bet activity may be shared with game providers to enable game delivery and calculate winnings. Game providers do not receive your full personal profile or payment details.
• Regulatory and law enforcement authorities: cge77 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or Philippine law enforcement authorities where required by law, court order, or lawful regulatory direction.
• Fraud prevention networks: In cases of confirmed fraud, cge77 may share relevant data with other gaming operators or fraud prevention services to prevent repeat offending.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all assets, personal data may be transferred to the acquiring entity, subject to that entity assuming cge77's privacy obligations under this Policy.

cge77 uses cookies and similar technologies on cge77.app to operate the Platform, maintain your session, prevent fraud, and analyze usage patterns. The main categories of cookies in use are:

• Strictly necessary cookies: Required for core Platform functionality — including maintaining your login session, processing payments, and fraud detection. These cannot be disabled without affecting Platform operation.
• Functional cookies: Used to remember your preferences — such as language settings and game lobby view preferences — to improve your experience on return visits.
• Analytics cookies: Used in aggregated, anonymized form to understand how players navigate the Platform, which games are most accessed, and where technical issues occur. This data does not identify individual players.
• Security cookies: Used to detect unusual login behavior, device changes, and potential account takeover attempts.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent the Platform from functioning correctly. cge77 does not use cross-site advertising cookies or share cookie data with advertising networks.

cge77 implements technical and organizational security measures appropriate to the risk level associated with the personal data we hold. Key measures include:

• SSL/TLS encryption for all data in transit between your device and cge77 servers;
• Encryption of sensitive data at rest, including payment-related information and KYC documents;
• Access controls — only authorized personnel with a legitimate need access personal data, and all access is logged;
• Multi-factor authentication requirements for internal administrative access to player data systems;
• Regular security assessments and penetration testing of Platform infrastructure;
• Employee data protection training and confidentiality obligations.

cge77 retains personal data for as long as necessary for the purposes described in this Policy, subject to the following retention guidelines:

• Active account data: Retained for the duration of your account registration and for a minimum of five (5) years after account closure, as required by Philippine gaming regulations and AMLA record-keeping obligations.
• KYC documents: Retained for a minimum of five (5) years following the completion of a business relationship, in accordance with AMLA requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Support communications: Retained for three (3) years from the date of the last communication, unless a longer retention period is required by ongoing regulatory or legal proceedings.
• Marketing consent records: Retained until you withdraw consent and for one (1) year thereafter as evidence of the consent provided.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

As a player based in the Philippines, you hold the following rights over your personal data under the Data Privacy Act of 2012. cge77 is committed to facilitating the exercise of these rights promptly and without excessive formality.

If cge77 discovers that personal data has been collected from a person under the age of 21, the account will be immediately closed, all funds and winnings will be forfeited, and the personal data will be securely deleted in accordance with applicable law. cge77 may report underage gambling attempts to relevant Philippine authorities.

Parents or guardians who believe a minor has accessed cge77 should contact our support team immediately via live chat to request account investigation and data deletion.

cge77 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or Platform features. Material changes will be communicated to registered players via notification on the Platform or by SMS/email to the registered contact details, with a minimum of 14 days' notice before the updated Policy takes effect (except where immediate amendment is required by law).

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically. Continued use of the Platform after the effective date of any updated Policy constitutes acceptance of the revised terms.

For any questions, concerns, or requests relating to this Privacy Policy or the exercise of your data rights, please contact cge77 through the following channels:

• Live Chat Support: Available 24/7 from within your logged-in cge77 account — the fastest route for most queries.
• Email (Data Protection): [email protected] — responses within 24 hours PHT for general inquiries; data rights requests are addressed within 30 calendar days.

The email address above is provided as plain text for reference only and is not a clickable link. cge77 designates its Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with the Data Privacy Act of 2012. The DPO may be contacted through the channels above.

For formal complaints to the Philippine National Privacy Commission, please visit the NPC's official website or contact the NPC directly. cge77 cooperates fully with NPC investigations.